Privacy Policy

We collect information that helps us provide better budget education services. This happens when you interact with our website, sign up for programs, or contact our support team.

We also automatically collect technical information like your IP address, browser type, and how you navigate our site. This helps us improve your experience and keep our platform running smoothly.

When you participate in our educational programs, we track your progress and completed modules. This allows us to provide personalized recommendations and support your learning journey effectively.

Your information serves specific purposes that directly benefit your education experience. We don't use data for unrelated marketing or sell it to third parties.

• Delivering personalized budget education content that matches your skill level and goals
• Sending important updates about your enrolled programs and new educational resources
• Providing technical support when you encounter issues or have questions
• Analyzing learning patterns to improve our curriculum and teaching methods
• Ensuring platform security and preventing unauthorized access to your account
• Complying with Australian financial education regulations and reporting requirements

We occasionally send educational newsletters, but you can unsubscribe anytime. Our focus remains on helping you achieve your financial literacy goals rather than overwhelming you with unnecessary communications.

Under Australian Privacy Principles, you have significant control over your personal information. We've made these rights easy to exercise through clear processes.

To exercise these rights, simply contact our privacy team using the information below. We typically respond within 30 days and never charge fees for legitimate requests.

Protecting your information is our top priority. We implement multiple layers of security to prevent unauthorized access, data breaches, and misuse of personal information.

Our security team monitors for threats 24/7, and we maintain incident response procedures to quickly address any potential breaches. You'll be notified immediately if any security event affects your personal information.

We keep your information only as long as necessary to provide educational services and comply with Australian legal requirements. Here's our retention timeline:

When retention periods expire, we automatically delete personal information from our active systems. You can request earlier deletion, though some data may need to remain for legal compliance.

We work with trusted Australian service providers to deliver our educational platform. These partnerships are governed by strict data protection agreements.

• Educational content delivery networks that help optimize your learning experience
• Australian payment processors for handling course fees and subscription payments
• Cloud hosting services based in Australia for data storage and platform performance
• Analytics providers that help us understand how students interact with our content
• Communication tools for delivering course updates and support responses

We never sell your personal information to marketers or data brokers. All third-party access is limited to specific functions needed for your educational experience and governed by comprehensive privacy agreements.

If we ever need to share information with government agencies, we'll only do so when legally required and will notify you unless prohibited by law.

Your personal information primarily stays within Australia. When we do need to transfer data internationally, we ensure adequate protection through approved mechanisms.

Some of our educational technology partners operate globally, but they maintain Australian data centers and comply with our strict privacy requirements. Any international transfers use appropriate safeguards including:

• Standard Contractual Clauses approved by Australian privacy regulators
• Adequacy decisions recognizing equivalent privacy protection in destination countries
• Certification schemes ensuring ongoing compliance with Australian privacy standards

You have the right to obtain information about these transfers and request that your data remain within Australia where technically feasible.

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy practices. You'll always find the current version on our website.

For significant changes that affect how we handle your personal information, we'll notify you directly via email at least 30 days before implementation. This gives you time to review changes and adjust your privacy preferences if needed.

Minor updates like clarifications or additional examples won't trigger individual notifications, but we'll update the "Last Modified" date at the top of this policy.

Your continued use of our educational platform after policy updates indicates acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.

Questions about your privacy rights or how we handle personal information? Our dedicated privacy team is here to help with clear answers and practical solutions.

When contacting us about privacy matters, please include your full name, email address associated with your account, and specific details about your request. This helps us respond quickly and accurately.

If you're not satisfied with our response to a privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.